Frequently Asked Questions
Everything you need to know about shopping with Feather & Noise.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return window for all full-priced items. Garments must be in their original condition, unworn, and with all tags attached to be eligible for a refund or store credit.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate various styles, we also provide 'fit notes' to indicate if a garment is true to size, oversized, or offers a slim fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options including Afterpay and Klarna for buy-now-pay-later convenience.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team within 30 minutes of placing your order if you need to make any urgent changes.